SitterBrief Support

Need help with SitterBrief? Find answers to common questions or contact us for support.

Getting Started

How does SitterBrief work?

You speak a voice note covering things like bedtime, food, allergies, emergency contacts, and house rules. SitterBrief transcribes it, organizes the content into clear sections, and lets you review and edit everything before you share it with your babysitter.

How do I create a care brief?

Open the app, tap the microphone, and talk naturally about the instructions you want your sitter to have. Tap Done when you're finished, then tap Generate Brief. SitterBrief organizes your note into sections you can review before sharing.

How does voice transcription work?

SitterBrief uses Apple's built-in Speech framework to transcribe what you say, processed on-device when your iPhone supports on-device recognition. The resulting text is then sent to Google's Gemini AI, which organizes it into bedtime, food, emergency contact, and other-notes sections.

Can I edit the generated care guide?

Yes. On the review screen, every field is editable — summaries, individual items, children's names, dates, and emergency contacts. You can also add or remove items and contacts before sharing. Nothing is sent to your sitter until you choose to share it.

Sharing

How do I share a brief with my babysitter?

After reviewing your brief, tap Save & Share. SitterBrief publishes the guide and opens your Messages app (or your device's share sheet) with a link ready to send to your sitter.

Can my babysitter use the shared link without the app?

Yes. The link opens a plain web page showing the care guide — your sitter doesn't need to download SitterBrief or create an account to view it.

How do emergency contacts work?

Each contact you add includes a name, relationship, and phone number. In the shared care guide, your sitter can tap a contact to call them directly from their phone's browser.

History & Data

Where can I find my previous briefs?

Open the History tab in the app. Past briefs are saved on your device so you can reuse or update one instead of starting from scratch.

How do I delete a brief?

In History, swipe left on a brief and tap Delete to remove it from your device. Note that deleting it from History removes your local copy only — it does not revoke a link you've already shared. Anyone who already has that link can still open it.

Is my information private?

Here's exactly what happens with your information: your voice is transcribed by Apple's Speech framework (on-device when supported), the resulting text is sent to Google's Gemini AI to organize it into sections, and your saved briefs live locally on your device. When you share a brief, it's published to a link that anyone with that link can open — treat it the way you would any other link you send someone. We don't claim the shared data is encrypted, automatically deleted, or otherwise handled in ways not described here.

Troubleshooting

What should I do if transcription is incorrect?

You can re-record your note, or simply edit the text directly on the review screen — every field, including summaries and individual items, can be corrected by hand before you share.

What should I do if the app isn't working?

First, check that SitterBrief has microphone and speech recognition permission under iOS Settings → Privacy & Security. Then try closing and reopening the app. If the issue continues, contact support below and let us know what happened.

Contact Support

Still need help? Send us an email and we'll get back to you.

support@sitterbrief.com